Effective date: September 21, 2026
Direct signed-copy orders
Signed copies of Beginner's Guide to Creating a One Page Business Plan purchased directly through DeAuntra.com are currently offered for U.S. shipping. The website lists a $4.99 flat shipping charge, and applicable sales tax is calculated during Stripe checkout.
Order processing and delivery
Orders are prepared for shipment after payment is confirmed. Delivery timing depends on the destination and carrier. Any carrier delivery estimate is an estimate rather than a guaranteed arrival date.
Shipping address
Please review the shipping address carefully during checkout. If you notice an address problem after purchase, use the order-support guidance on the Contact & Support page as soon as possible. Changes cannot be guaranteed once fulfillment has started.
Damaged, incorrect or missing orders
If a direct order arrives damaged or incorrect, or if there is a delivery problem, keep the order confirmation and relevant packaging and contact order support. Photos may be requested for damaged items so the issue can be evaluated efficiently.
Returns, cancellations and refunds
Requests involving direct signed-copy orders are reviewed based on the order status and circumstances. If a return or refund is approved, instructions will be provided and any approved refund will be sent through the original payment method. Submit cancellation requests as soon as possible; cancellation cannot be guaranteed after fulfillment has started.
Amazon purchases
Orders completed on Amazon are fulfilled and supported under Amazon's applicable order, return and refund policies rather than this direct-order policy.
Order support
Keep the Stripe payment confirmation or receipt associated with your direct order. The Contact & Support page explains the appropriate support path and what information to have available.